Scheduling & Automation Issues

Schedule Not Activating Your Diffuser

After this, the Scheduling feature should work as expected. Still not working? Reach out to us at [email protected] and include the following:.

My Schedules Disappeared After an App Update

This issue has been fixed in the latest version of the app!. Once both are updated, your scheduled events will stay saved, even after future updates. Still experiencing issues? Contact us at [email protected] with the following info:. We’re happ

Diffuser Sprays Continuously or Outside the Scheduled Times

This issue has been fixed in the latest updates. Here’s what to do:. Once both are updated, your diffuser will follow your set schedule correctly. Still having trouble? Email us at [email protected] with the following info:.

“Overlapping Schedule” Warning Even with Correct Times

Here’s why this might be happening, and how to fix it:. The app doesn’t currently support editing an existing schedule. If you try to change one, it may show an “overlapping” error. Instead:Delete the schedule and create a new one from scratch. Keep

I Can’t Add More Schedules — Is There a Limit?

Good news — there’s no official limit to the number of schedules you can set!. The only rule is: schedules can’t overlap. If you’re having trouble adding more, double-check that none of the times conflict with each other. Still stuck? Reach out to us