Schedule Not Activating Your DiffuserUpdated 11 days ago

1. Start with Updates
   Make sure both your Scentiment app and diffuser firmware are up to date.
   App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or 
   Google Play:  https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
   IOS: Version 2.2.(1) or higher
   Android: Version 2.2.2(22) or higher
   Firmware Version: 1.4.31 or higher
   
   
2. Make Sure Your Diffuser Is Plugged In
    A stable power connection helps the diffuser stay responsive to app commands.
   
   
3. For New Users
    You’re all set! Scheduling should work right away once everything’s updated.
   
   
4. For Existing Users

• On Android: Just update the app — that’s it!
• On iOS: Update the app, remove all diffusers, create a new Home, and re-add your diffusers.

After this, the Scheduling feature should work as expected.

Still not working? Reach out to us at [email protected] and include the following:

• Your Scent Diffuser Model
• App Version
• Firmware Version (if known)
• A short description of the issue