Need more help? Our customer support agents are available to chat during our business hours.

Still have a question? Click 'Contact us' to send us a message and we'll get back to you as soon as possible.

Need assistance? Our dedicated customer support team is here to help! Reach us by phone, Monday to Friday, from 9 am to 5 pm EST. We're committed to assist you in your scenting journey!

Scentiment

Thank you for reaching out! Please use the code SCENT15 for 15% off your purchase with us. This will be valid for any one-time purchase only. Subscription items are not eligible.

Where can I get a discount?

Thank you for reaching out!

To cancel your subscription, simply click the link provided below. Once there, you can manage your subscription by either canceling it or making any changes.  https://www.scentiment.co/apps/customers/portal

How can I cancel my subscription?

Thank you for your interest! Great question.

We do offer sample packs for our top 3, top 5, and top 10 favorite fragrances. You can find those packs here.

All sample packs come in 20 ml size bottles. These can be poured into the diffuser for use.

Can I test fragrance oils before I place an order?

I am happy to help with setting up your new Scentiment Scent Diffuser Mini. 

We have a great video to get you going and show you how to properly set up the device. Please review the video here .

How do I set up my Mini Scent Diffuser ?

Hello ,

I am happy to help with setting up your new Scentiment Scent Diffuser. 

We have a great video to get you going and show you how to properly set up the device. Please review the video here .

How do I set up my Standard Scent Diffuser ?

We have successfully received your order and are currently processing it for shipment. Once your order is shipped, you will receive a confirmation email containing the tracking information. Thank you for your patience!

My diffuser is not working

🔙 I want a return. What is your return policy?

Get more information

General Questions

Orders, Delivery, Returns, Cancellation

Subscriptions

Scent Diffuser

Scent Diffuser Mini

Fragrance Oils

Candles

Room Sprays

Get support