My Schedules Disappeared After an App UpdateUpdated 11 days ago
This issue has been fixed in the latest version of the app!
- Update the App
Make sure you’re using the most recent version of the Scentiment App.
App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
IOS: Version 2.2.(1) or higher
Android: Version 2.2.2(22) or higher - Make Sure Your Diffuser Is Plugged In
A stable power connection helps the diffuser stay responsive to app commands. - Check Firmware
Confirm that your diffuser’s firmware is up to date.
Firmware Version: 1.4.31 or higher
Once both are updated, your scheduled events will stay saved, even after future updates.
Still experiencing issues? Contact us at [email protected] with the following info:
- Your Scent Diffuser Model
- App Version
- Firmware Version (if known)
- A brief description of the issue
We’re happy to help!