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My Schedules Disappeared After an App UpdateUpdated 11 days ago

This issue has been fixed in the latest version of the app!

  1. Update the App
     Make sure you’re using the most recent version of the Scentiment App.
    App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or 
    Google Play:  https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
    IOS: Version 2.2.(1) or higher
    Android: Version 2.2.2(22) or higher


  2. Make Sure Your Diffuser Is Plugged In
     A stable power connection helps the diffuser stay responsive to app commands.

  3. Check Firmware
     Confirm that your diffuser’s firmware is up to date.
    Firmware Version: 1.4.31 or higher

Once both are updated, your scheduled events will stay saved, even after future updates.

Still experiencing issues? Contact us at [email protected] with the following info:

  • Your Scent Diffuser Model
  • App Version
  • Firmware Version (if known)
  • A brief description of the issue

We’re happy to help!

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