If the app becomes unresponsive, here’s what to do:. Our team is always working to improve stability, and this issue should be rare with the most recent updates. Still having trouble? Contact us at [email protected] and include:
This is rare, but if it happens, here’s what to do:. Still crashing?Please contact us and let us know exactly what you were doing when the crash occurred. this helps our team fix it faster.Email us at [email protected] and include:
This issue has been fixed in recent updates, but if you ever see a blank screen:. Still having trouble? Reach out to our support team.Email us at [email protected] and include:
If the app doesn’t match what your diffuser is doing (like showing it’s “off” when it’s actually on), try these quick steps:. Still having trouble? We’re here to help — just reach out!Email us at [email protected] and include: