App Crashes When Adding or Controlling a DeviceUpdated 20 days ago

This is rare, but if it happens, here’s what to do:

1. Close and Reopen the App
    Fully close the app and launch it again.
   
   
2. Make Sure Your Diffuser Is Plugged In
    A stable power connection helps the diffuser stay responsive to app commands.
   
   
3. Check for Updates
   Make sure both your phone’s operating system and the Scentiment app are up to date.
   App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
   Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
   IOS: Version 2.2.(1) or higher
   Android: Version 2.2.2(22) or higher

Still crashing?
Please contact us and let us know exactly what you were doing when the crash occurred. this helps our team fix it faster.
Email us at [email protected] and include:

• Your Scent Diffuser Model
• App Version
• Firmware Version
• A short description of the issue