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App Crashes When Adding or Controlling a DeviceUpdated 6 hours ago

This is rare, but if it happens, here’s what to do:

  1. Close and Reopen the App
     Fully close the app and launch it again.

  2. Check for Updates
    Make sure both your phone’s operating system and the Scentiment app are up to date.
    App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
    Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
    IOS: Version 2.2.(1) or higher
    Android: Version 2.2.2(22) or higher

Still crashing?
Please contact us and let us know exactly what you were doing when the crash occurred. this helps our team fix it faster.
Email us at [email protected] and include:

  • Your Scent Diffuser Model
  • App Version
  • Firmware Version
  • A short description of the issue
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