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App Freezes or Stops Responding?Updated 6 hours ago

If the app becomes unresponsive, here’s what to do:

  1. Close the App Completely
     Swipe it away or force close it, then reopen the app.

  2. Check for Updates
     Make sure you're using the latest version from the App Store or Google Play.
    App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
    Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
    IOS: Version 2.2.(1) or higher
    Android: Version 2.2.2(22) or higher

Our team is always working to improve stability, and this issue should be rare with the most recent updates.

Still having trouble? Contact us at [email protected] and include:

  • Your Scent Diffuser Model
  • App Version
  • Firmware Version
  • A short description of the issue
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