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Firmware & Update Issues

Firmware Update Not Starting or Stuck

Sometimes it may look like the update is stuck, but don’t worry — your diffuser may still be updating in the background. Try these steps:. In most cases, the update has finished successfully in the background, and your diffuser will reconnect as norm

No Confirmation After Firmware Update

If you didn’t see a message after updating, don’t worry — here’s how to check if it worked:. If it shows version 1.4.31 or higher, your diffuser is up to date!. Still not sure or having issues? Email us at [email protected] and include:.

Still Seeing “Update Required” After Updating

Once your diffuser is updated to firmware version 1.4.31, all future updates happen automatically — no manual updates needed!. If the message still appears, try these steps:. The “update required” notice should disappear shortly after. Still seeing i