Why Did My Diffuser Shut Off or Go Offline?Updated 5 hours ago

No worries — your diffuser is working exactly as it should! This is a built-in safety feature:

• Standard Diffuser 2 automatically turns off after 8 hours
• Mini Diffuser 2 automatically shuts off after 4 hours

You can easily turn it back on using the Scentiment app, the remote, or by setting a schedule in the app.

Still need help? Email us at [email protected] and include:

• Your Scent Diffuser Model
• App Version
• Firmware Version
• A short description of the issue