Diffuser Disconnects When UnpluggedUpdated 6 hours ago

Your diffuser is built to stay connected, whether it’s plugged in or running on battery. If it disconnects after unplugging, try these quick steps:

1. Check for Updates
   Make sure both the Scentiment app and diffuser firmware are up to date.
   App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
   Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
   IOS: Version 2.2.(1) or higher
   Android: Version 2.2.2(22) or higher
   Firmware Version: 1.4.31 or higher
   
   
2. Check the Battery
    Ensure your diffuser has enough battery power — a low charge can cause it to go offline.

Still having trouble? We’re here to help! Please contact us at [email protected] and include:

• Your Scent Diffuser Model
• App Version
• Firmware Version (if known)
• A short description of the issue