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Battery Draining Faster After a Firmware UpdateUpdated 6 hours ago

The latest firmware doesn’t cause faster battery drain — it doesn’t increase misting time or Wi-Fi usage.

If you're noticing shorter battery life, try the following steps:

  1. Make Sure Your Diffuser Is Plugged In
     For best performance, keep your diffuser connected to a power source whenever possible.

  2. Update the App
     Ensure you're using the latest version of the Scentiment app from the App Store or Google Play.
    App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
    Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
    IOS: Version 2.2.(1) or higher
    Android: Version 2.2.2(22) or higher

  3. Recharge and Reset
     Fully charge your diffuser and do a quick reset to refresh its system.

Still having issues? It may be a hardware-related battery issue. 
Email us at [email protected] and include:

  • Your Scent Diffuser Model
  • App Version
  • Firmware Version
  • A short description of the issue
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