App Not Remembering Your Login or Logging You OutUpdated a month ago
This issue should be resolved in the latest version of the app. If it’s still happening, here’s what to do:
- Log In Again
Use the same email you normally use; your diffuser settings will still be saved. - Make Sure Your Diffuser Is Plugged In
A stable power connection helps the diffuser stay responsive to app commands. - Check for Updates
Make sure you’re using the latest version of the Scentiment app and that your phone’s operating system is up to date.
App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
Google Play: https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
IOS: Version 2.2.(1) or higher
Android: Version 2.2.2(22) or higher
No need to re-pair your diffuser — once you log back in, everything should work as usual.
Still having trouble? Contact us at [email protected] and include the following:
- Your Scent Diffuser Model
- App Version
- Firmware Version (if known)
- A short description of the issue