App Not Remembering Your Login or Logging You OutUpdated 2 months ago

This issue should be resolved in the latest version of the app. If it’s still happening, here’s what to do:

1. Log In Again
    Use the same email you normally use; your diffuser settings will still be saved.
   
   
2. Make Sure Your Diffuser Is Plugged In
    A stable power connection helps the diffuser stay responsive to app commands.
   
   
3. Check for Updates
    Make sure you’re using the latest version of the Scentiment app and that your phone’s operating system is up to date.
   App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or
   Google Play:  https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
   IOS: Version 2.2.(1) or higher
   Android: Version 2.2.2(22) or higher

No need to re-pair your diffuser — once you log back in, everything should work as usual.

Still having trouble? Contact us at [email protected] and include the following:

• Your Scent Diffuser Model
• App Version
• Firmware Version (if known)
• A short description of the issue