App Keeps Redirecting to the Login ScreenUpdated 11 days ago

This was fixed in a recent update, so let’s get you back in:

1. Update the App
    Make sure you’re using the latest version of the Scentiment App from the App Store or Google Play.
   App Store: https://apps.apple.com/ph/app/scentiment/id64780936 or 
   Google Play:  https://play.google.com/store/apps/details?id=com.scentiment.app&pli=1
   IOS: Version 2.2.(1) or higher
   Android: Version 2.2.2(22) or higher
   
   
2. Make Sure Your Diffuser Is Plugged In
    A stable power connection helps the diffuser stay responsive to app commands.
   
   
3. Still Stuck in the Loop?

• Close the app completely
• Reopen it and try logging in again

3. If It’s Still Not Working
    Delete and reinstall the app. Don’t worry, your saved settings and devices will stay intact.
   
   Still having trouble? Please reach out to us at [email protected]. Please make sure to include the following 
   
   Scent Diffuser Model
   Scentiment App version
   Firmware version
   Description of the issue occurring