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Subscriptions

What are the benefits of having a fragrance subscription?

The best reason to subscribe to fragrances is the discount and the extended warranty on your diffuser. You get 10% off fragrances when you subscribe to any scents — no strings attached. Choose your delivery frequency, easily swap fragrances or cancel

How do I manage my subscription?

The best way to cancel, change delivery, swap item, pause or manage your subscription overall is to log into your account on our website though your customer portal. From there, you can change your delivery frequency, skip a delivery, swap fragrances

Can I return my subscription item(s) and get a refund?

Subscription items are not eligible for refunds. However, if your request is submitted within 14 days of delivery, we’ll be happy to issue you a gift card for the value of the item.

Can I cancel my subscription order after it has been processed?

Once a subscription order has been processed, we’re unable to cancel it. We recommend reviewing our order cancellation and return policies for available options, and we're here to help if you have any questions!