Although we have steps in connecting the diffuser to the HVAC unit, it’s best to consult experts for proper installation.

Although we have steps in connecting the diffuser to the HVAC unit, it&#x2019;s best to consult experts for proper installation.&#xA0;

Can I install my diffuser to the Hvac system myself ?

Your diffuser comes with a limited 6-month manufacturer warranty, unless otherwise stated in your instruction manual. Active fragrance subscribers enjoy an extended two-year limited manufacturer warranty. If you experience any manufacturing issues, w

Your diffuser comes with a limited 6-month manufacturer warranty, unless otherwise stated in your instruction manual. Active fragrance subscribers enjoy an extended two-year limited manufacturer warranty. If you experience any manufacturing issues, we&apos;re here to help&#x2014;just <a href="https://www.scentiment.com/pages/contact" id="isPasted" title="contact us">contact us,</a> and we&apos;ll make it right.&#xA0;

Is my Scent Diffuser HVAC covered under warranty?

We’re here to help you get your HVAC Scent Diffuser up and running smoothly! Follow these simple steps to set up your diffuser and customize your settings for the perfect scent experience. 💡 Tip: The diffuser runs on a 24-hour clock (e.g., 1:00 PM =

We&#x2019;re here to help you get your&#xA0;HVAC Scent Diffuser up and running smoothly! Follow these simple steps to set up your diffuser and customize your settings for the perfect scent experience.&#xA0; <h3 data-end="287" data-start="245" id="isPasted">Step 1: Setting Up Your Diffuser</h3><h4 data-end="320" data-start="289" id="1-setting-the-timer">1. Setting the Timer</h4><ul data-end="493" data-start="321"><li data-end="373" data-start="321">Press the &quot;Set&quot; button to display the timer.</li><li data-end="440" data-start="374">Use the &quot;Up&quot; or &quot;Down&quot; buttons to adjust the hour.</li><li data-end="493" data-start="441">Press &quot;Set&quot; again to adjust the minutes.</li></ul>&#x1F4A1; Tip: The diffuser runs on a 24-hour clock (e.g., 1:00 PM = 13:00). Be sure to set the correct time for your location to ensure accurate scheduling.<hr data-start="657" data-end="662"><h3 data-end="716" data-start="664" id="step-2-adjusting-oil-levels-and-intensity">Step 2: Adjusting Oil Levels and Intensity</h3><h4 data-end="754" data-start="718" id="1-setting-the-oil-volume">1. Setting the Oil Volume</h4><ul data-end="937" data-start="755"><li data-end="831" data-start="755">After setting the time, press &quot;Set&quot; to enter the Volume setting.</li><li data-end="937" data-start="832">Adjust the volume to match the bottle size inside the diffuser. The default setting is 200ML.</li></ul><h4 data-end="976" data-start="939" id="2-adjusting-the-oil-level">2. Adjusting the Oil Level</h4><ul data-end="1181" data-start="977"><li data-end="1038" data-start="977">Press &quot;Set&quot; again to enter the Oil Level setting.</li><li data-end="1181" data-start="1039">Match the setting to the amount of oil in your diffuser.<ul data-end="1181" data-start="1102"><li data-end="1181" data-start="1102">Example: If using two 50ml bottles, set the Oil Level to 100ML.</li></ul></li></ul>&#x1F4A1; Tip: The diffuser tracks oil usage over time. If the light turns red, it&#x2019;s time to recalibrate the oil level&#x2014;especially when adding new oil.<h4 data-end="1390" data-start="1342" id="3-adjusting-the-oil-consumption-rate">3. Adjusting the Oil Consumption Rate</h4><ul data-end="1629" data-start="1391"><li data-end="1479" data-start="1391">Press &quot;Set&quot; again to adjust the Oil Consumption rate, displayed as ml/h.</li><li data-end="1629" data-start="1480">You can customize the rate based on how much scent you want to disperse:<ul data-end="1629" data-start="1559"><li data-end="1589" data-start="1559">Light scent: 0.10 ml/h</li><li data-end="1629" data-start="1592">Stronger scent: Up to 20 ml/h</li></ul></li></ul>&#x26A0; Reminder: A higher setting will use more oil and may require more frequent refills.<hr data-start="1724" data-end="1729"><h3 data-end="1784" data-start="1731" id="step-3-creating-a-custom-scenting-schedule">Step 3: Creating a Custom Scenting Schedule</h3><h4 data-end="1826" data-start="1786" id="1-setting-up-scenting-events">1. Setting Up Scenting Events</h4><ul data-end="1933" data-start="1827"><li data-end="1933" data-start="1827">Press &quot;Mode&quot; to begin scheduling your scenting events. The first day displayed will be Monday.</li></ul><h4 data-end="1977" data-start="1935" id="2-setting-start-and-stop-times">2. Setting Start and Stop Times</h4><ul data-end="2164" data-start="1978"><li data-end="2044" data-start="1978">Press &quot;Set&quot; to adjust the start time (e.g., 08:00 AM).</li><li data-end="2112" data-start="2045">Use &quot;Up&quot; or &quot;Down&quot; to set the hour and minutes.</li><li data-end="2164" data-start="2113">Press &quot;Set&quot; again to move to the stop time.</li></ul>&#x1F4A1; Tip: Setting specific scenting hours helps conserve oil and ensures fragrance only runs when needed!<h4 data-end="2320" data-start="2277" id="3-adjusting-work--pause-timers">3. Adjusting Work &amp; Pause Timers</h4><ul data-end="2503" data-start="2321"><li data-end="2400" data-start="2321">Press &quot;Mode&quot; to adjust the Work Time (how long the diffuser mists).</li><li data-end="2503" data-start="2401">Press &quot;Mode&quot; again to adjust the Pause Time (how long the diffuser rests between misting).</li></ul><h4 data-end="2537" data-start="2505" id="4-adding-more-events">4. Adding More Events</h4><ul data-end="2718" data-start="2538"><li data-end="2641" data-start="2538">Want different schedules for different days? Press &quot;Mode&quot; to create additional scenting events.</li><li data-end="2718" data-start="2642">When finished, press &quot;Mode&quot; repeatedly to return to the home screen.</li></ul><hr data-start="2720" data-end="2725"><h3 data-end="2773" data-start="2727" id="bonus-feature-locking-your-settings">Bonus Feature: Locking Your Settings</h3><ul data-end="2858" data-start="2774"><li data-end="2858" data-start="2774">Press and hold &quot;Set&quot; to&#xA0;lock the buttons and prevent accidental changes Great job setting up your HVAC Scent Diffuser! Now, let the scents transform your space. It&#x2019;s time to sit back, relax, and let your favorite scents elevate your living space.&#xA0;</li></ul>

How to Set Up Your HVAC Scent Diffuser

Thanks for reaching out! We’re here to guide you step-by-step to connect your HVAC Scent Diffuser to your HVAC system. Watch the Setup VideoCheck out our HVAC Setup Visual Guide for a quick walkthrough. View the Setup Diagram. Step-by-Step Installati

Thanks for reaching out! We&#x2019;re here to guide you step-by-step to connect your HVAC Scent Diffuser to your HVAC system.Watch the Setup Video Check out our <a href="https://www.youtube.com/watch?v=vxUmlPzs6WU">HVAC Setup Visual Guide</a> for a quick walkthrough.View the Setup Diagram<img src="https://attachments.gorgias.help/dY4gQxzg4k6Wnv8l/hc/bgJ1Q6QQWy6vXKOM/2025062018-67d46d43-55a2-4836-8fe8-ddc7ffa8cc2f-946ceafd-88c5-4eee-9bc4-9b514343febe.png" style="width: 591px;" class="fr-fic fr-dib">&#xA0;Step-by-Step Installation GuideStep 1: Pick the Right Spot Place the diffuser near the supply duct of your HVAC system (after the return/filter) for best scent flow.Step 2: Plug It In &#xA0;Connect your diffuser to a power outlet using the adapter provided.Step 3: Fill the Bottle &#xA0;Unscrew the fragrance bottle inside the unit, fill it with your chosen scent oil, and screw it back in tightly.Step 4: Connect the Tubing &#xA0;Insert one end of the clear tubing into the diffuser&apos;s mist outlet (where the scent is released).Step 5: Insert Tubing into Your Duct<ul type="disc"><li>Carefully create a small hole in your HVAC supply duct using a screwdriver.</li><li>Measure and cut the tubing to fit &#x2014; insert only 1 inch into the duct.</li><li>Make sure it enters at a 90&#xB0; angle with no loops or bends.</li><li>Secure the tubing to the duct using HVAC-grade tape.</li></ul>Step 6: Power On &amp; Adjust &#xA0;Turn on your HVAC system and diffuser. Use the touchscreen on the diffuser to adjust scent intensity to your liking.Maintenance Tips<ul type="disc"><li>Refill fragrance oil as needed.</li><li>Clean the diffuser regularly to prevent clogs (refer to your manual).</li><li>To remove the tubing, press and hold the black ring on the connector and gently pull the tube out.</li></ul>If you need further assistance, please contact us at&#xA0;<a href="mailto:support@scentiment.com">support@scentiment.com</a> ***If you are unable to identify where the tubing should go into your HVAC System, please consult a HVAC technician or professional. Scentiment is not responsible for any damages to your HVAC System***

How to connect your Scent Diffuser HVAC to your HVAC System

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Scentiment

Scent Diffuser HVAC

Diffusers

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Need a Hand? We're Here to Help!

Scentiment Bottle Sizes: A Quick Guide

General Questions

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Orders, Delivery, Returns, Cancellation

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Subscriptions

What is in your fragrance oils?

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How long will the fragrance oils last?

May I use generic oils with your diffusers?

Will Scentiment fragrance oils work in other diffusers?

What do I need to do if I spilled oil?

Can I mix my Fragrance oil with water?

Fragrance Oils

What is the recommended initial burn time on your candles?

How long do your candles last?

What are your candles made from?

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Is there a maintenance guide for my candles?

What safety guidelines should be followed when burning candles?

Why is my candle producing black soot?

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Candles

How do I use your Room Spray?

Are your room sprays safe to use?

Where are your Room Spray manufactured?

Can I use Room Sprays in my car?

Room Sprays

How can I store my perfume to make sure it lasts longer?

What's the best way to apply perfume or cologne for a lasting scent?

Perfumes & Colognes

What Are Preserved Roses?

How to Care for Your Preserved Roses?

Are Preserved Roses Real?

Do Eternity® Flowers Really Last a Year?

Can I Take the Flowers Out of the Box?

Are Preserved Roses Eco-Friendly?

What Rose Colors Do You Offer?

Are Preserved Roses Refundable or Exchangeable?

Preserved Roses

Trouble Connecting? "Device Not Found by App"

Diffuser Not Showing in App After a Power or Wi-Fi Outage.

Bluetooth and Wi-Fi Are On, But Pairing Still Isn’t Working.

Diffuser Is Connected But Not Responding in the App

Diffuser Connected Once, But Stops Working After Restarting the App

Trouble Connecting to 2.4GHz WiFi

Wi-Fi Password Not Working or App Stuck on Loading

App Asking for a Wi-Fi Password on an Open Network

Can’t Connect Your Diffuser to the App?

My Diffuser Was Connected, But Now It’s Offline

App Stuck on “Searching” or Loading During Pairing

Diffuser Only Works with the Remote, Not the App

Connection & Pairing issues

App Keeps Redirecting to the Login Screen

Not Receiving the OTP (Verification Code)

Can’t Log In After Updating or Reinstalling the App

App Not Remembering Your Login or Logging You Out

App Login & Account Issues

Schedule Not Activating Your Diffuser

My Schedules Disappeared After an App Update

Diffuser Sprays Continuously or Outside the Scheduled Times

“Overlapping Schedule” Warning Even with Correct Times

I Can’t Add More Schedules — Is There a Limit?

Scheduling & Automation Issues

Scentiment APP

What is Cold Air Diffusion?

What other features do the Scent Diffuser have?

Is my diffuser covered under warranty?

Where should I place my diffuser?

Can I use the fragrance bottle and attach it directly to the nozzle?

Can I use cleaning products for my diffuser?

Scent Diffuser

What is the Scent Diffuser Mini?

The Scent Diffuser Mini is a compact, portable, rechargeable waterless diffuser designed to atomize delightful fragrances anytime, anywhere. The Mini also powers our cold air diffusion technology.

What are the dimensions of the Scent Diffuser Mini?

Is the Scent Diffuser Mini safe around children and pets?

What are the intensity settings for the Scent Diffuser Mini?

How large of an area does the Scent Diffuser Mini cover?

Can I use any type of essential oil or fragrance with the Scentiment Scent Diffuser Mini?

Is my Scent Diffuser Mini covered under warranty?

What are the time settings for the Scent Diffuser Mini?

Scent Diffuser Mini

Can I connect my Diffuser PRO to an Hvac System?

Is my Scent Diffuser Pro covered under warranty?

Easy setup instructions for your Scent Diffuser Pro

Scent Diffuser PRO

Does the Mini Diffuser 2 offer better misting control or scheduling options?

What features are unique to the Mini Diffuser 2?

Does the Mini Diffuser 2 have a better coverage area compared to the original Mini Diffuser?

Is the Mini Diffuser 2 portable?

Does the Mini Diffuser 2 have any Smart Features?

Is the maintenance and cleaning process the same? Should it be done at the same frequency as the original Mini Diffuser?

Are any of the accessories of the original Mini Diffuser compatible with the Mini Diffuser 2 (power cord, remote)?

📱 How to Set Up Your Diffuser in the Scentiment App

Battery Life

Scent Diffuser Mini 2

Does the updated diffuser offer better misting control or scheduling options?

What features are unique to Scent Diffuser 2 of the Standard Diffuser?

Does Scent Diffuser 2 have a better coverage area compared to Scent Diffuser?

Is Scent Diffuser 2 portable?

Does Scent Diffuser 2 have any Smart Features?

Is the maintenance and cleaning process the same? Should it be done at the same frequency as Version 1?

Are any of the accessories of Scent Diffuser compatible with Scent Diffuser 2 (power cord, remote)?